Dedicated Server Died

This server hosted all my sites and will take a few weeks to get back on-line….. Details below.

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Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Sir/Madam,

Thank you for contacting Server Support.

Unfortunately, we are unable to restore access to your server. When attempting to boot the server, the server experiences a kernel panic. All attempts with other kernels and in single user mode results in the same behavior. A reprovision of your server would be necessary in order to restore connectivity. The reprovision of the server will remove all content and reset the server to the default settings.

To reprovision your server, deleting all data and applications and returning the server to its initial setup state, please follow the instructions below:

1) Log in to your account.
2) Select ‘Servers’ link.
3) Click ‘Launch Manager’ next to the Server that you’d like to reprovision. It will open up in a new window.
4) Click on the ‘Support’ section to expand it and then click on the ‘Reprovision’ button.
5) Confirm the reprovision.

Please note: reprovisioning the server will erase all the data on the server, including any backups stored on the server. You are responsible for the integrity of your data backup and restoration.

Please contact us if you have any further issues.

XXXX.
Server Support